Frequently Asked Questions

Everything you need to know about our farm-to-table process and services.

How do you ensure the produce is organic?

All our products are sourced from certified organic farms that strictly adhere to natural farming practices, avoiding synthetic pesticides and GMOs.

Where do you deliver and what are the shipping costs?

We currently deliver nationwide. Shipping is free on all orders over $50, while a flat rate of $5.99 applies to smaller orders.

How is the food kept fresh during transit?

We use eco-friendly, insulated packaging and biodegradable cooling packs to ensure your items remain at the optimal temperature until they reach your doorstep.

What is your return policy for perishable items?

If your produce arrives damaged or doesn't meet your quality expectations, please contact us within 24 hours for a full refund or replacement.

Can I skip or cancel my weekly subscription box?

Yes, you have full control. You can pause, skip a week, or cancel your subscription at any time through your account dashboard with no hidden fees.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay for a secure checkout experience.